Returns & Refunds Policy

At our store, we strive to provide the best service possible to our valued customers. However, we understand that there might be times when you might want to return an item. This could be due to several reasons - maybe the item was not to your satisfaction, or perhaps it was not what you had in mind. Either way, we want you to know that we are here to help.

Our Returns & Refunds policy for custom NH35 Seiko Watches is detailed below.


You can return your Custom NH35 Seiko Watch within 14 days of receipt, only if the watch is in its original condition, unused and unaltered. Please ensure the watch is returned with all packaging materials, manuals, and any other materials that came with it. We do not accept returns of custom-made NH35 Seiko Watches that have been personalized or engraved. Please be informed that you will be responsible for the return shipping cost unless the item is defective or not as described.


Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If your return is approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain number of days. Please note that any shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Please contact our Customer Service if you wish to return a product or if you have any questions regarding our Returns & Refunds policy. We strive to make the process as simple as possible for you. Our aim is to ensure you feel secure in your purchase and satisfied with your experience.

Note: This policy may be modified without prior notice, so please make sure to check this page regularly.

Join us in making a difference: 10% of all proceeds from our sales are dedicated to supporting Pakistan's Waterpump Aid initiative. This vital program focuses on installing and maintaining water pumps in remote areas of Pakistan, ensuring reliable and clean water access for communities in need. By choosing our products, you're not just making a purchase; you're contributing to a cause that transforms lives, promotes health, and fosters sustainable development in regions where water scarcity is a critical challenge. Together, we can empower communities and create a ripple effect of positive change.

Seiko mod watches are customized versions of standard Seiko watches, where enthusiasts and specialists modify various components like dials, bezels, hands, and straps. These modifications allow for unique, personalized designs while maintaining Seiko's renowned durability and precision. They cater to those who appreciate both the craftsmanship of Seiko and the individuality of a bespoke timepiece.

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