Refund policy

Our 14-day return policy allows you to request a return within 14 days of receiving your item.

Eligibility Criteria for Return:

  • Item must be in original condition, including an unaltered bracelet.
  • The watch should be unused, unworn, with intact stickers, and free from wear, scratches, or smudges.
  • Receipt or proof of purchase is required.

Return Process:

Cancellation Policy:

  • Orders are processed immediately, hence cancellations are not accepted once manufacturing begins.
  • To cancel, contact us within 24 hours of order placement.
  • Custom orders cannot be canceled once part procurement or manufacturing starts.

Damages and Issues:

  • Inspect your order upon arrival.
  • Report any defects, damages, or incorrect items immediately for resolution.

Custom-Configured Watches:

  • Custom-configured watches are non-returnable and non-refundable.
  • Ensure your selections are final before ordering.

Costs for Returns:

  • If the return is due to customer's mistake, not fitting, or change of mind, the customer bears the return shipping costs.


  • After inspecting the returned item, we’ll inform you about the refund status.
  • Approved refunds are processed within 10 business days to the original payment method.
  • Contact us if you haven’t received a refund after 15 business days.

Return address:

  • Name: Daile Li
  • Tel: +86 18002239953
  • Street: Wells Hotel 2005 ,Yongrun Plaza ,Li Guang Road
  • City: Lishui Town, Nanhai Land: China
  • District: Foshan
  • Zip Code: 528200

Join us in making a difference: 10% of all proceeds from our sales are dedicated to supporting Pakistan's Waterpump Aid initiative. This vital program focuses on installing and maintaining water pumps in remote areas of Pakistan, ensuring reliable and clean water access for communities in need. By choosing our products, you're not just making a purchase; you're contributing to a cause that transforms lives, promotes health, and fosters sustainable development in regions where water scarcity is a critical challenge. Together, we can empower communities and create a ripple effect of positive change.

Seiko mod watches are customized versions of standard Seiko watches, where enthusiasts and specialists modify various components like dials, bezels, hands, and straps. These modifications allow for unique, personalized designs while maintaining Seiko's renowned durability and precision. They cater to those who appreciate both the craftsmanship of Seiko and the individuality of a bespoke timepiece.

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